Right of withdrawal for consumers
(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.)
Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered as a single order; To exercise your right of cancellation, you must notify us ( Leif Nelson GmbH, Kabeler Straße 4, 58099 Hagen, Telephone: +49 (0) 2103- 9633710, Email: kundenservice @leif-nelson.de ) of your decision to cancel this contract by means of an unambiguous declaration (e.g. a letter sent by post, fax or email).
You can use the attached model cancellation form for this purpose, although this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this repayment. We may refuse to repay until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return the goods to us or to Leif Nelson c/o Deventer KontraktLogistik GmbH, Huettenstr. 100, 50170 Kerpen promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract.
The deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Grounds for exclusion or expiration
The right of withdrawal does not apply to contracts
- for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 14 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been broken after delivery;
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Sample cancellation form
If you want to cancel the contract, please fill out this form and send it back.
To
Leif Nelson GmbH
Kabeler Strasse 4
58099 Hagen
Email address: kundenservice@leif-nelson.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)
Ordered on (*)/ received on (*):
Date ordered / Date received
Name of consumer(s):
Customer name
Address of the consumer(s):
Customer address
Signature of the consumer(s) (only if notification is on paper):
Customer signature (only required for handwritten communication)
Date (*) Delete as appropriate.
Date (delete as applicable)
